Ian (Tenant)
From the time we went into the office, Monique's assistance, communication and professionalism were very pleasing. She showed us a few options, including the one we stalled on and her communication was timely, clear and helpful. Communication with the office was not always clear but, thanks to Monique's efforts, we got there in the end. Now in an ideal property offering great facilities and just what we wanted. Agencies like everything to be done online and by third parties but going into the office enabled us to get a great outcome.
Ash (Landlord)
I have had my investment property managed by Macarthur Real Estate for almost 12 months now after being recommended by my parents who also have their properties with them. My property manager, Monique Sturgess, has given me complete confidence that my home is in excellent hands. After relocating interstate it was important for me to find someone who would take my concerns seriously and care for my property with the same pride that I do. Monique has exceeded those expectations. She is proactive, attentive, and consistently on top of everything involved in managing and maintaining the property. She has also ensured the right tenants were placed in the home which has been a huge relief. Knowing my property is so well looked after has taken a massive weight off my shoulders. I’m incredibly grateful for the level of professionalism and care Monique provides and I highly recommend her and the team at Macarthur Real Estate.
Malcolm (Landlord)
Monique has been a very professional agent who always has our best interests in mind. She is thorough and efficient in her management of our property and is very easy to communicate with.